LocalCard FAQs

Question 1

How much does LocalCard membership cost?

Accepted Answer

Founding membership is £2.99 per month. This is a monthly recurring subscription. You can cancel in accordance with the membership terms.

Question 2

What do I get as a LocalCard member?

Accepted Answer

You receive a digital LocalCard membership pass, access to exclusive offers from local partner businesses, and the ability to support and vote for local charities through the community pot.

Question 3

How does the digital membership card work?

Accepted Answer

Your digital LocalCard pass is accessible on your smartphone. Simply show it at participating partner businesses to unlock your member offer or discount.

Question 4

Can I cancel my membership?

Accepted Answer

Yes. You can cancel your membership at any time in accordance with the membership terms. Full cancellation details will be provided when you sign up.

Question 5

When will LocalCard launch?

Accepted Answer

LocalCard is currently accepting founding member registrations ahead of the ME area launch. We will confirm your membership and send your digital card when we go live. Register now to secure your founding member price.

Question 6

How much does a business partnership cost?

Accepted Answer

Business partnership is £28 per month — less than £1 per day. This includes your business profile, offer promotion, member exposure and community partner recognition.

Question 7

What kind of businesses can join?

Accepted Answer

LocalCard is open to local independent businesses across all sectors — retail, food and drink, health and beauty, fitness, professional services, trades and more. We review all applications to ensure quality and local relevance.

Question 8

How do I create a member offer?

Accepted Answer

Once approved as a partner, you'll set up your business profile and create an exclusive offer for LocalCard members. This could be a percentage discount, a free item, a loyalty reward or any deal that adds value for local members.

Question 9

Do I need to be based in the ME postcode area?

Accepted Answer

For the initial launch, yes — we are focusing on the ME postcode area. As LocalCard expands to CT, DA, TN, BR and beyond, businesses in those areas will be able to apply.

Question 10

How will members find my business?

Accepted Answer

Your business will be listed in the LocalCard directory and featured in local offer searches. Members actively look for partner businesses when deciding where to shop, eat and visit.

Question 11

How does the community pot work?

Accepted Answer

Part of every LocalCard membership fee contributes to the local community pot. Approved organisations are shortlisted and active members vote for the causes they want to support. Voted causes receive a share of the pot.

Question 12

Is funding guaranteed?

Accepted Answer

No. Funding from the community pot is not guaranteed. Eligibility criteria, voting rules and the application process will be published before voting opens. Registering your organisation does not guarantee inclusion in any voting round or receipt of funds.

Question 13

What types of organisations can register?

Accepted Answer

We welcome registered charities, community interest companies, community groups and other local organisations that serve the local area. All applications are reviewed before approval.

Question 14

Do I need to be a registered charity?

Accepted Answer

Not necessarily. Community groups and local organisations without formal charity registration may also be considered. A charity registration number is optional on the registration form.

Question 15

How will we know if we've been selected for voting?

Accepted Answer

We will contact registered organisations directly if they are shortlisted for a voting round. Results and funding updates will be published on the LocalCard platform.

Question 16

What is LocalCard?

Accepted Answer

LocalCard is a UK membership platform that connects local residents, independent businesses and local charities. Members pay a small monthly fee to access exclusive local offers, while businesses gain local exposure and part of membership revenue contributes to a community pot for local causes.

Question 17

Where is LocalCard available?

Accepted Answer

LocalCard is launching first in the ME postcode area, covering Medway, Maidstone, the Isle of Sheppey and surrounding communities. We plan to expand to CT, DA, TN, BR and beyond.

Question 18

How is LocalCard different from other discount apps?

Accepted Answer

LocalCard is a community membership platform, not a coupon site. It's built around postcode areas, with local members, local businesses and local charities all connected in the same platform. Part of every membership directly funds local causes.

Question 19

How do I get in touch?

Accepted Answer

You can contact us via the Contact page. We aim to respond to all enquiries within 2 working days.

Frequently Asked Questions

For Members

For Businesses

For Charities

General

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