Privacy Policy

1. Who we are

LocalCard operates the localcard.co.uk website and the LocalCard membership platform. We are the data controller for personal data collected through this website.

2. What data we collect

We may collect the following personal data:

• Name, email address, mobile number and postcode (membership sign-up)
• Business name, contact details and address (business partner applications)
• Organisation details (charity registrations)
• Payment information (processed securely by Stripe — we do not store card details)
• Communications you send us via contact forms
• Usage data and cookies (see our Cookie Policy)

3. How we use your data

We use your personal data to:

• Process and manage your membership or application
• Issue and manage your digital membership card
• Process payments via Stripe
• Send you service communications (confirmations, receipts, updates)
• Send marketing communications where you have opted in
• Improve the LocalCard platform and services
• Comply with legal obligations

4. Legal basis for processing

We process your data on the basis of: contract performance (to provide your membership); legitimate interests (to operate and improve our platform); consent (for marketing communications); and legal obligation (where required by law).

5. Data sharing

We do not sell your personal data. We may share data with: Stripe (payment processing); PassKit or similar providers (digital membership card issuance); service providers who assist us in operating the platform, under appropriate data processing agreements.

6. Data retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Membership data is retained for the duration of your membership and for a reasonable period thereafter.

7. Your rights

Under UK GDPR you have the right to: access your personal data; correct inaccurate data; request erasure; object to processing; data portability; and withdraw consent at any time. To exercise your rights, contact us.

8. Cookies

We use cookies on this website. See our Cookie Policy for full details.

9. Contact

For privacy enquiries, please contact us. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.